Title:  Facilities Support - Entry

Job Summary

Represent Peabody to both internal and external clients in a professional manner that fosters positive relationships and a productive work environment.  Coordinate and manage the daily operations of the mail room and provide support to the Office Services Department. 

Job Description

KEY RESPONSIBILITIES 

• Visibly support and champion Peabody’s Missions and Values 
• Act in accordance with and adhere to Safety as a Way of Life Management System
• Act as the primary point of contact to internal and external clients
• Answer all incoming phone calls and direct the caller to the appropriate person; provide answers to questions from callers
• Greet and give instructions to visitors, then alert individuals of their guest’s arrival
• Provide security badges to employees, new hires, contractors, and visitors
• Update all employee security badges when needed (i.e., photos, changes to employee information, etc.)
• Manage the daily operations of the mail room by processing all incoming and outgoing mail and distributing the mail to the appropriate person; scan all packages for safety precautions
• Collaborate with the print shop on large mailing distributions; process letters and package them for pickup
• Maintain area conference room scheduling and ensure all requests are scheduled in the calendar in a timely manner; communicate with the Office Services staff to ensure rooms are setup and notify appropriate parties in case of cancellations
• Notify maintenance staff, janitorial service, and outside vendors of any cleaning and repair needs
• Provide administrative support to the department such as maintaining detailed files and records, manage and process invoices, complete department expense reports, maintain the email request system, and order office supplies
• Manage employee parking and Metro passes; notify new employees of parking arrangements; resolve parking issues
• Maintain vending machines; contact vending machine company regarding product issues and refunds, maintain receipts, and track employee cash refunds
• Ensure activities comply with safety, environmental and statutory requirements
• Other duties as assigned by the company

EXPERIENCE

• 0 - 2 years of relevant professional experience required

Physical Requirements

Physical Requirements - Surface Environment 

• Must have the ability to stand for up to 4 hours per shift
• Must have the ability to be seated for up to 4 hours to operate equipment or vehicles
• Must have the ability to work from elevated positions, walk/climb up and down stairs/steps and climb on/off equipment and ladders
• Must have the ability to wear required protective footwear, hearing and eye protection, and other personal protective equipment as required by Company and MSHA
• Must have the ability to perform repetitive hand and wrist motions (push, pull, twist, handle), and have rapid reflex movements of the arms/legs and good hand to eye coordination
• Must have the ability to lift/raise 10 – 50 lbs. without mechanical assistance frequently during the work shift
• Must have the ability to work in extreme conditions, including but not limited to changing weather conditions, dust, mud, varying levels of noise from low to high decibels, varying degrees of light/dark, in and around artificial light, and in a confined work area
• Must have the ability to work various shifts (required shifts include days, evening and nights, with rotating schedules, weekends and holidays)

Physical Requirements - Underground Environment

• Must have the ability to stand for prolonged periods of time on uneven, rocky surfaces for up to the entire length of the shift
• Must have the ability to be seated for up to 4 hours to operate equipment or vehicles
• Must have the ability to walk for up to 4 hours at a time. Will be required to walk through different sections of the mine with varying degrees of clearance and headroom
• Must have the ability to wear required protective footwear, hearing and eye protection, and other personal protective equipment as required by Company and MSHA
• Must have the ability to bend or stoop for a full work period as a result of mine height
• Must have the ability to climb up and down stairs/steps and climb on/off equipment and ladders
• Must have the ability to perform repetitive hand and wrist motions (push, pull, twist, handle), and have rapid reflex movements of the arms/legs and good hand to eye coordination
• Must have the ability to lift 25 – 50 lbs. on a frequent basis and the ability to occasionally lift items weighing up to 80 lbs.
• Must have the ability to work in extreme conditions, including but not limited to changing weather conditions, dust, mud, varying levels of noise from low to high decibels, varying degrees of light/dark, in and around artificial light, and in a confined work area
• Must have the ability to work various shifts (required shifts include days, evening and nights, with rotating schedules, weekends and holidays)

Physical Requirements - Office

• Must have the ability to sit for up to 8 hours
• Must be able to use a computer and communicate effectively in various forms, including email and by phone
• Must have the ability to review paper and electronic documents and complete computer entry of data from paper documents
• Must be able to find, remove and return files to/from file cabinets and discuss issues by telephone and in person
• Must be able to operate copier, fax machine, etc.

Education